This morning, Bangkok Airways sent an email notification to a group of their customers, informing them that their FlyBonus points system had been accessed without authorization, potentially leading to a breach of customer data. The investigation is still ongoing following the airline’s discovery of the unauthorized access on December 8th. Preliminary findings indicate that this incident did not affect any other services provided by the airline, and normal flight operations remain unaffected. However, it is possible that the perpetrator may have accessed the FlyBonus member information, including names, membership numbers, email addresses, phone numbers, and addresses.
As a precaution, Bangkok Airways advises all FlyBonus members to change their system passwords and be vigilant in guarding against potential scams that may exploit this data breach.
TLDR: Bangkok Airways alerted customers about unauthorized access to their FlyBonus points system, potentially compromising customer data. The airline recommends members change their passwords and remain cautious of potential scams.
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