Passenger woman named Patricia (surname withheld) mentioned encountering constant issues when trying to travel with American Airlines due to the computer system not supporting passengers over 100 years old, resulting in the system indicating she was only 1 year old.
Patricia travels every year to visit her family, but after 2022 when she turned 100 years old, the staff mistakenly thought her seat would be a toddler’s and did not have a wheelchair prepared. Nevertheless, the airline staff provided assistance promptly.
She expressed a desire for the airline to update their system, as when issues arise, her daughter has to take on the burden herself. Her upcoming trip will mark her turning 102 years old.
Source – BBC
Image by American Airlines
TLDR: Patricia faced challenges with American Airlines due to the system not supporting passengers over 100 years old, leading to misunderstandings regarding her age and seating arrangements.
Leave a Comment