Following the recent statement by official distributor of OPPO smartphones in Thailand, PostSave Group, regarding data infringement to PDPC Eagle Eye, the company has devised a plan to assist and care for consumers affected by the pre-installed application.
Consumers can register for assistance and care through the website, application, and authorized OPPO retailers nationwide with the following provisions:
Extending the warranty period:
For consumers who purchased OPPO mobile phones between January 1, 2023, and January 27, 2025, the company will extend the warranty period as follows:
– Consumers who bought a device between January 1, 2023, and January 27, 2024, will receive a 2-year warranty extension until January 27, 2026.
– Consumers who purchased a device between January 28, 2024, and January 27, 2025, will see their warranty extended from 1 year to 2 years.
The covered mobile phone models include:
OPPO A Series: OPPO A78 5G, OPPO A98 5G, OPPO A58, OPPO A38, OPPO A18, OPPO A79 5G, OPPO A60, OPPO A3 Pro 5G, OPPO A3x, and OPPO A3
OPPO Reno Series: OPPO Reno8 T 5G, OPPO Reno10 5G, OPPO Reno10 Pro 5G, OPPO Reno10 Pro+ 5G, OPPO Reno11 5G, OPPO Reno11 Pro 5G, OPPO Reno11 F 5G, OPPO Reno12 5G, OPPO Reno12 Pro 5G, and OPPO Reno12 F 5G
OPPO Find Series: OPPO Find N2 Flip, OPPO Find N3 Flip, OPPO Find N3, OPPO Find X8, and OPPO Find X8 Pro
Old for New Special Privileges:
Consumers have the option to utilize the old-for-new special privileges, where the company offers additional post-sale services, including:
– Consumers who make a purchase through this privilege between January 28, 2025, and January 31, 2026, will have their warranty period extended by 2 years.
– Consumers who purchase through this privilege between January 28, 2025, and February 28, 2025, will receive one screen repair per year.
Consumer can avail all these privileges starting from January 28, 2025 (tomorrow) onwards. For further information and details, please contact OPPO Service Center at 1800-019-097.
Source: Press Release
TLDR: OPPO Thailand distributor offers extended warranty for specific phone models, aligning with consumer protection measures following data infringement case. Special privileges include additional warranty period and screen repair service for eligible consumers. Contact OPPO Service Center for more information.
Leave a Comment