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Indian Call Center Company Utilizes Real-Time AI for Accent Adjustment in English Language

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5 months ago
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Teleperformance, a leading global call center company with nearly a hundred thousand employees in India, has unveiled their utilization of AI software that converts the voices of phone agents in...

Revolutionary Low-Code Data Science Software KNIME Secures $30 Million in New Funding

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12 months ago
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KNIME, an open-source Data Science and AI software company, has announced a $30 million capital infusion from existing investor, Invus Fund, bringing the total investment to $50 million. This new...

Enhancing Customer Experience at Call Centers: SoftBank Improves Voice Tone Adjustment Software for Smoother Interactions

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1 year ago
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SoftBank, a major telecommunications company in Japan, has revealed that they are developing software with AI to help process background sounds to adjust the tone of customers contacting their customer...