Home ยป AI Implementation Strategy: Prioritizing the Human Element and Exploring 5 Emerging Technologies.

AI Implementation Strategy: Prioritizing the Human Element and Exploring 5 Emerging Technologies.

The past year has been a true era of artificial intelligence breakthroughs. With rapid advancements in technologies, especially Generative AI, KASIKORN Business-Technology Group (KBTG) has invited the mass media to listen to the directions of using AI in KBTG and to introduce the technologies that the company believes will come in the near future. We should prepare for both adaptation and utilization when it arrives.

Mr. Krating Poonpol, Group Chairman of KBTG, emphasizes that the company has always prioritized AI. From using deep learning models for machine commerce in 2017 to developing technologies like self-face recognition without relying on foreign technologies since 2019 and conducting research work published in academic journals since 2018, KBTG has continued with over 26 ongoing research papers. The latest research report released is THaLLE, which trains small-scale artificial intelligence models to successfully pass CFA exams.

In terms of selecting technologies to develop, Mr. Krating highlights KBTG’s interest in solving long-tail problems specific to various industries such as manufacturing, automotive, financial technology, healthcare, and cyber security. KBTG invests in these companies through KXVC.

KBTG’s key direction in using AI going forward is the belief that people are the foundation of transformation. This leads to the principle of Human-First x AI-First Transformation, where integrating AI should not aim to replace people entirely but to enhance the quality of human life. The transformation includes delivering business value, increasing work efficiency, enhancing technology capabilities, and elevating human potential.

To improve work efficiency, KBTG plans to deliver projects faster by threefold within three years while adhering to four principles: Human First AI, Agile & Experimental AI, Trustworthy AI, and Sustainable AI.

Dr. Thadpong Phangsathitya, talks about the evolution of AI from rule-based systems to machine learning and deep learning, culminating in Generative AI. He predicts five upcoming AI technologies that are set to change the world rapidly.

First is the Large Vision Model (LVM), an AI model that understands images without needing specific training data. LVM allows developers to create computer vision applications without extensive training data, reducing the cost of data creation significantly.

Secondly, Multi-Modal AI comprehends sound, images, and text, enabling interlinking of different types of data formats. This opens up new possibilities for diverse applications.

Next, Multi-Agent AI leverages LLM capabilities to assign roles to AI agents, allowing for collaborative work similar to human teamwork. Rational AI provides logical and reasoned answers, enhancing the credibility of AI solutions.

Lastly, Domain-Specific AI tailors AI models to specific domains. KBTG has developed THaLLE, a finance-specific LLM model in the Thai language, aiming to reduce development costs and make it more widely applicable.

KBTG’s AI Evangelist, Dr. Komson Jantawimol, highlights the importance of AI in enhancing work efficiency across the organization. AI tools are used for various software development tasks, documentation conversion, and code refactoring, demonstrating significant improvements in productivity.

While KBTG embraces AI extensively, human expertise remains crucial. Employees must collaborate effectively with AI tools to achieve maximum efficiency. As KBTG continues to integrate AI into various processes, the human element should always be considered to ensure successful outcomes.

TLDR: KBTG is at the forefront of AI adoption, focusing on human collaboration with AI tools to enhance work efficiency and deliver innovative solutions.

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