In the past, iFixit has stated that Surface devices are notoriously difficult to repair, with previous models scoring a 0/10. However, the arrival of the Surface Pro 9 has significantly increased the repairability score to 7/10.
Currently, the latest devices such as the Surface Laptop 7 and Surface Pro 11 are already available internationally, prompting iFixit to conduct their teardowns. Both models received an impressive repairability score of 8/10.
Regarding the Surface Laptop 7, iFixit mentions that it is repair-friendly, almost the opposite of the original Surface Laptop model. While it may not be a Framework 13 type laptop that emphasizes easy upgrades, it still provides clear inspiration.
One of the first things noticed when removing the bottom panel of the device is a QR code that leads to repair guides on Microsoft’s website. Following that are small symbols called Wayfinders by Microsoft, which indicate which components are secured with screws and in what quantities, making disassembly easier.
iFixit gives an example that changing the battery is relatively easy due to a few screws and clips. Cleaning the fans is also straightforward by disconnecting the Surflink cable and removing 3 screws.
As for the Surface Pro 11, it has been improved for easier repairs similarly to the Surface Laptop 7. Accessing the M.2 drive is achieved through a small magnetic cover underneath the kickstand, while other parts require disassembly by removing the front panel, revealing QR codes and Wayfinder symbols.
iFixit notes that the Surface Pro 11 has multiple layers of components, requiring the disconnection of the Surflink cable and cooling system before the battery can be removed, making it slightly more complicated than the Surface Laptop 7, but overall not too difficult. They also praise the Surflink cable for being easy to reassemble with just 2 screws and no magnetic interference.
Overall, iFixit is pleased with Microsoft’s continuous dedication to improving the repairability of the Surface devices, even though they may not score a perfect 10/10.
TLDR: iFixit finds that the Surface Laptop 7 and Surface Pro 11 have significantly improved repairability scores compared to previous models, with the devices being easier to disassemble and repair, showcasing Microsoft’s commitment to user-friendly repair capabilities.
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