Meta Thailand has announced a partnership with Shopee to integrate the platforms of Shopee and Messenger, allowing businesses utilizing the Shop Now feature on Messenger to showcase product catalogs from Shopee on the chat app, interact with customers, and close sales directly on the platform.
According to Meta, Messenger has a satisfaction rate of up to 91% among business owners for communicating with customer groups, meeting the consumer behavior in Thailand where over 90% prefer to chat with businesses before making decisions.
Source: Meta
TLDR: Meta Thailand collaborates with Shopee to connect Shopee and Messenger platforms, enabling businesses to showcase products, chat with customers, and close sales on Messenger. Messenger has a high satisfaction rate among business owners in Thailand for customer communication.
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