Meta is launching a new Business AI department with Clara Shih, former CEO of Salesforce AI, at the helm. The goal is to help business customers utilize various AI features on the Meta platform more effectively.
Meta’s approach to driving AI adoption differs from other companies that sell subscriptions for access to new AI models. Meta has opted for an open-source model called Llama and is offering AI features on the platform for free. The establishment of the Business AI department aims to further encourage businesses to use AI.
Previously, Meta had AI tools for business customers such as chatbots on WhatsApp, Instagram, Messenger, and AI-powered advertising tools.
Source: TechCrunch
TLDR: Meta is introducing a Business AI department led by Clara Shih to help businesses leverage AI features on the platform. They are offering AI features for free through an open-source model to drive adoption.
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