Slack has announced the addition of Agent capabilities, an AI-powered operator that works seamlessly with various applications from both Salesforce and external apps. This includes Agentforce, Salesforce’s AI chatbot, support for deploying chatbots from external sources like Adobe Express, Anthropic, Cohere, or Perplexity, and integration channels with Salesforce CRM to sync data within teams.
Furthermore, Slack has enhanced AI capabilities for existing features such as Huddle notes, Automation systems, and Workspace search. Additionally, there are new templates available to facilitate the quick and easy creation of various tasks.
The AI features of Slack are now live for paying enterprise customers, with Agentforce available since October and external app agents accessible through the Slack Marketplace.
TLDR: Slack introduces Agent capabilities for seamless integration with Salesforce and external apps, along with enhanced AI features for improved task management efficiency.
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