Walmart has unveiled its latest AI innovation at the CES 2024 event, utilizing Azure OpenAI Service alongside its proprietary data and models. This cutting-edge technology aims to assist customers in searching and making online purchases.
One of the key features is the search function, whereby customers can ask questions like, “Can you help me plan a football-themed party?” instead of searching for various items and beverages multiple times. This streamlines the process and provides a more personalized experience for customers.
Another exciting feature is “Shop with Friends,” where customers can virtually try on clothes using a realistic model that closely matches their size, height, and body shape. They can also share their fashion choices with friends, making it easier to receive feedback before making a purchase.
InHome Replenishment is another AI-powered feature that learns about customers’ recurring purchases, including the quantity and frequency. It predicts and orders essential household items like groceries, beverages, and decor directly to their homes at the most convenient time.
Furthermore, Walmart employees in the United States and 11 other countries can utilize the My Assistant app for various tasks, ranging from summarizing lengthy documents to creating fresh marketing content.
In summary, Walmart continues to push boundaries with its AI-driven advancements, enhancing the customer experience and streamlining processes for both shoppers and employees alike. With the integration of Azure OpenAI Service and their proprietary data and models, Walmart is at the forefront of innovation in the retail industry.
TLDR: Walmart introduces AI-powered features at CES 2024, leveraging Azure OpenAI Service and their proprietary data and models. These features include enhanced search capabilities, virtual try-on, and personalized replenishment, making online shopping more convenient. Additionally, Walmart employees can use the My Assistant app for various tasks.
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