Zoom has announced an official name change from the previous “Zoom Video Communications Inc.” to “Zoom Communications Inc.” The rationale behind this change is that Zoom sees itself more than just a video communication company. It has evolved into an AI-first company that provides solutions for hybrid work environments.
The Zoom product lineup has expanded from Zoom Meetings to include Zoom Team Chat, Zoom Webinars, Zoom Rooms, Zoom Phone, Zoom Contact Center, and many more. The company employees playfully refer to themselves as “Zoomies” and hold an annual conference called Zoomtopia.
According to Zoom, this company name change marks the beginning of the Zoom 2.0 era, where the business is divided into two main segments: Zoom Workplace, a suite of services related to office work, which now includes new offerings like Zoom Docs, and Business Services that support businesses, such as Call Center solutions.
TLDR: Zoom officially changes its name to “Zoom Communications Inc.” to signify a shift towards a broader range of services beyond video communications and prepares for the next phase of its business evolution.
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