In the past year, AI has rapidly transformed organizations with significant impact across various industries. Kannasa Raiwong Poonpol, Group Chairman of KASIKORN Business-Technology Group (KBTG), revealed that within KBTG itself, AI adoption has soared from 30% to 75% in just 9 months, impacting both internal processes and the launch of new products into the market.
At KBTG’s event “The Year of Agentic AI 2025,” Kannasa detailed the strides made in integrating AI into workflows and business operations, along with announcing the vision for 2025.
Looking ahead to 2025, three key aspects of AI evolution include AI for Decision Intelligence, AI Agents specialized in specific tasks, and AI Guardrails ensuring safety and ethical use to mitigate risks. Ultimately, this direction will see increased collaboration between AI and humans, emphasizing the human-centric aspect in the work environment.
AI transformation transcends merely inserting AI into processes. Kannasa reflected on KBTG’s foundational journey, emphasizing the importance of embedding AI tools organically into work routines to enhance productivity.
The focus for KBTG in achieving Human-First x AI-First transformation includes workforce development with a focus on AI literacy, investment in AI technology, and fostering a new organizational culture supporting collaboration between AI and humans for enhanced efficiency.
KBTG is actively implementing Agentic AI strategies for software development through Coding Assistant, Coding Agents, and Multi-Agent SDLC, witnessing notable efficiency improvements. The AI literacy initiative has seen a high level of employee satisfaction, with AI projects and events boosting innovation across the organization.
Dr. Monchai Srisawat, Principal AI Evangelist at KBTG, underlined the drive towards a workforce primed for Agentic AI, enabling a seamless collaboration between humans and AI for optimal productivity. The research initiatives by KBTG have resulted in various AI-driven innovations and AI-infused use-cases, positioning the organization as a leader in AI application.
As KBTG propels towards becoming an AI-infused organization with a human-centric approach, the focus remains on enhancing collaboration between humans and AI across all work processes. Aligning with global partners and universities, KBTG is set on creating a world-class ecosystem for sustainable AI integration.
In conclusion, KBTG’s vision is to evolve into an AI-Infused Organization, harmoniously blending AI throughout operations with a human-in-the-loop approach. By leveraging AI agents to reduce repetitive tasks and empowering employees for the future, KBTG aims to deliver value to customers and society at large.
TLDR: KBTG has rapidly adopted AI, transitioning to become an AI-infused organization with a human-centric approach, fostering collaboration between humans and AI for enhanced productivity and innovation.
Leave a Comment