McDonald’s has recently announced a long-term collaboration with Google, aiming to enhance their global network of restaurants by connecting it with Google Cloud technology. This partnership will involve hardware upgrades, data integration, and the utilization of AI to improve the overall experience for customers, restaurant staff, and employees.
Some of the key details shared by McDonald’s include the development of a mobile app platform that currently boasts over 150 million active users. Additionally, they will be working on enhancing their self-service kiosks, which are spread across McDonald’s locations worldwide. These collected data points can be processed and managed effectively on a branch-by-branch basis.
The introduction of Google Distributed Cloud, encompassing both hardware and software, will play a crucial role in this venture. Its implementation in McDonald’s branches will provide in-depth insights into the operations, ranging from food preparation equipment performance to menu complexity. Furthermore, it will help identify and address any issues or obstacles that may arise. The installation process for these features is set to begin in 2024 and beyond.
To sum it up, McDonald’s and Google have joined forces to revolutionize the restaurant industry. By integrating Google Cloud technology, they aim to elevate the overall dining experience for customers, streamline operations for the dedicated team members, and enable data-driven decision-making. In the coming years, McDonald’s will embrace the power of advanced technology to reshape the future of fast food.
TLDR: McDonald’s and Google have formed a long-term partnership to leverage Google Cloud technology, revolutionizing the restaurant industry. With upgraded hardware, data integration, and AI utilization, McDonald’s aims to enhance the experience for customers and its team members. Google Distributed Cloud will provide in-depth insights into operations and will be installed in McDonald’s locations worldwide starting in 2024. This collaboration marks a significant step towards shaping the future of fast food.
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