Tokyo Skytree is the tallest broadcasting tower in Japan, serving as a popular tourist destination in Tokyo. Recently, they have tested the installation of VUEVO Display language translation devices at ticket booths to provide convenience for both ticket sellers and international tourists.
VUEVO Display is a real-time language translation display screen developed by Pixie Dust company, supporting Japanese language voice translation into over 100 languages, including Thai. Tokyo Skytree reports that over 40% of visitors are international tourists, with a significant portion coming from non-English speaking countries. This poses a challenge for staff members providing services.
The use of subtitle-like message translations on the display screen helps enhance customer service abilities by enabling staff to have eye contact during conversations. Tokyo Skytree plans to further implement this device in the future.
Source: News on Japan and Tokyo Skytree
TLDR: Tokyo Skytree is incorporating VUEVO Display language translation devices to enhance customer service for international tourists visiting the tower.
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