Microsoft, in collaboration with LinkedIn, released the findings of the Work Trend Index 2024, which gathered data from surveys of over 31,000 employees and managers in 31 countries worldwide, including Thailand. The study revealed that by 2024, employees globally have increased their use of Generative AI almost twofold over the past 6 months, with LinkedIn users increasingly incorporating AI-related skills into their resumes. Most managers also express reluctance to hire applicants without AI skills.
The Work Trend Index 2024 report summarizes data in 3 key points:
Employees are keen on leveraging AI in their work without waiting for companies to be fully prepared.
Employee Perspective:
– 92% of Thai employees are already using AI in their work, higher than the global average of 75%.
– 81% of users choose to utilize their AI tools, leading to a trend known as Bring Your Own AI (BYOAI), which may not fully benefit companies due to a lack of organizational direction and strategy, increasing the risk of data leakage.
– 68% of employees globally use AI to complete tasks on time and enhance focus on critical work areas.
Managerial Perspective:
– 91% of Thai managers believe their companies need to use AI to maintain a competitive edge, higher than the global average of 79%.
– 64% of Thai managers express concerns about the lack of clear plans and vision in utilizing AI within their organizations, which is slightly higher than the global average of 60%.
– Managers also encounter challenges in evaluating the results obtained from AI usage in terms of numerical or monetary outcomes, posing a hurdle that organizations need to overcome.
Power Users of AI have significantly increased and may pave the way for future transformations.
– Only 28% of AI Power Users in Thailand have the opportunity to stay updated on AI-related work movements from their departments or teams, lower than the global average of 40%.
– Regarding learning and upskilling efforts, only 22% of advanced AI users in Thailand receive additional AI training opportunities from their organizations, compared to the global average of 42%.
The significance of AI skills in the job market has escalated both in Thailand and globally, where over 74% of Thai managers prefer not to hire AI-skills deficient candidates, higher than the global average of 66%. When given the choice between AI skills and job experience, over 90% of Thai managers prefer to hire employees with minimal experience but possess AI skills, surpassing the global average of 71%.
The report also highlights the increasing trend of LinkedIn members globally showcasing their proficiency in AI-related skills such as ChatGPT and Copilot, leading to an increase in job applications by 17% for roles that demand AI skills.
Additionally, Microsoft has introduced new features in Copilot for Microsoft 365 designed to support the integration of AI in the workplace. The updated Copilot offers a more interactive chat interface, provides contextual recommendations based on user activities, and includes an auto-complete feature to enhance command input efficiency.
In conclusion, the Work Trend Index 2024 report elucidates the evolving landscape of AI adoption in the workplace, underscoring the necessity for employees and organizations to continually enhance their AI competencies to stay competitive in the modern job market.
TLDR: The Work Trend Index 2024 by Microsoft and LinkedIn highlights the increasing reliance on AI in the workplace, with employees and managers emphasizing the importance of AI skills for staying competitive and driving organizational success.
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