Mr. Krit Jantanutak, the CEO of Siam Commercial Bank (SCB), summarized the achievements of the first 9 months of 2024, stating that operating according to the Digital Bank with Human Touch strategy has strengthened continuous operations.
By the end of the third quarter of 2567, SCB reported a net profit of 38.5 billion baht, growing by 5% compared to the same period last year (yoy).
Key performance figures for the first 9 months are as follows:
– Net interest income grew by 3.1% yoy.
– Wealth management business income increased by 19% yoy.
– Return on equity stood at 12.1%, the highest among major banks (D-SIBs).
– Cost-to-income ratio at 36.7%, the lowest among D-SIBs.
– Sustainable lending exceeded 1.34 trillion baht from a target of 1.5 trillion baht by 2568.
SCB in 2024 shines with its digital banking business. Notably, digital banking contributed significantly to SCB’s performance in 2024 with several achievements:
– Digital channel revenue contribution increased to 15% from 7% by the end of 2566.
– Implementation of AI in critical areas such as 100% AI credit approval.
– Transitioning over 1,000 manual processes to automation.
– Strengthening SCB EASY stability, reducing downtime from 4 hours in 2566 to 1 hour this year.
– Cloud-based core banking system investments.
With the impending interest rate decline impacting the credit business, SCB’s focus on wealth management becomes more evident. Recent wealth management revenue growth of 19% yoy and a more robust Asset Under Advisory of 11% outperforming industry norms of 1.5%. Additionally, SCB holds the top rank in Wealth Lending and Bancassurance market share at 23%.
Looking ahead to 2025, SCB will continue its Digital Bank with Human Touch strategy focusing on:
– Customer-centric care restructuring.
– Strengthening digital foundation with enhanced digital and AI capabilities.
– Enhancing personalized product offerings for a hyper-personalized lifestyle.
Mr. Krit concluded by emphasizing the need for continuous competitive readiness in today’s challenging economy and business landscape. Success achieved today may not suffice for future leadership. Therefore, to maintain competitive edge and leadership in the future, rapid development is essential.
TLDR: SCB’s CEO highlighted strong financial performance, especially in digital banking, and emphasized the importance of continuous innovation for sustained growth and competitiveness.
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