The government of Abu Dhabi recognizes the importance of entering the digital society and is thus attempting to create the TAMM platform, which is essentially a digital gateway for the state. This platform combines over 700 government services through a website or mobile application, which are managed by over 30 government agencies. This necessitates a centralized platform with standardization, allowing for collaborative development and granting access privileges and security to data.
TAMM is a super app that utilizes the Tencent Cloud Mini Program Platform (TCMPP) to consolidate over 700 government services offered by the government of Abu Dhabi into one program. With the assistance of Tencent Cloud, which offers flexible solutions that can work in collaboration with customers to find suitable options and present service formats according to their requirements, this development is supplemented by Tencent’s experience in various industries such as finance, gaming, and online media. This ensures that there is high-performance technology within these services and is open to customers from organizations and governments through Tencent Cloud. For example, when a government service requires e-KYC (electronic Know Your Customer) authentication, Tencent Cloud has the necessary services readily available due to their prior experience in financial services.
Tencent Cloud incorporates cutting-edge cloud technologies and SuperApp-as-a-Service solutions to meet the needs of the Abu Dhabi government. The key component to elevate TAMM is Tencent Cloud Mini Program Platform (TCMPP), which is an ecosystem within the SuperApp that offers diverse and unparalleled services. This development enables Tencent Cloud to transcend the digital transformation by creating a user-centric experience.
How does Tencent Cloud create SuperApps?
TAMM utilizes the TCMPP platform, allowing for the consolidation of over 700 services, catering to both general public services, such as applying for identification cards or passports, booking government wedding venues, or paying fines, as well as business services, such as applying for business licenses and registrations.
TCMPP consists of six essential features that make it a platform ready for SuperApp-as-a-Service:
1. Mini program containerization: For running sub-programs within the SuperApp.
2. Developer IDE: A comprehensive development system for programming, debugging, and simulating operations.
3. Operation tools: Internal performance monitoring system for mini programs, ensuring a seamless user experience.
4. Enterprise operation tools: Organizational control tools for detailed work audit to enhance security.
5. Safety/Security: Mini program security scanning system to ensure safe operations.
6. One Code, Many Ends: The mini program developed can be used in multiple locations that utilize the TCMPP platform, including WeChat, reducing future development costs.
Tencent Cloud is ready to embrace the changes in Southeast Asia through customizable and digital solutions. The provision of TCMPP to the Abu Dhabi government demonstrates the success of Tencent Cloud in elevating government services. Tencent Cloud is committed to expanding partnerships with governments and private sectors worldwide, particularly in Southeast Asia, with a focus on Thailand, to cope with the digital transformation in this region. Tencent Cloud’s SuperApp-as-a-Service can play a crucial role in this process by providing an all-in-one platform for hosting services and various information pages in the form of mini programs, making it easier for users to access and interact with real-time services. The integration into this cloud infrastructure aligns with the region’s digital acceleration era in Southeast Asia.
Tencent Cloud does not only help elevate the diversity of government services, but also provides customizable platforms designed to meet the different needs of each country and region. Additionally, Tencent Cloud recognizes the importance of investing in data centers within the countries they serve to provide assurance to users. This positions Tencent Cloud as a digital-ready partner for governments or large organizations seeking to build comprehensive and inclusive platforms.
TLDR: The government of Abu Dhabi aims to create the TAMM platform, a digital gateway consolidating over 700 government services. This is made possible through the use of Tencent Cloud’s Mini Program Platform (TCMPP), offering flexibility and high-performance technology. Tencent Cloud’s SuperApp-as-a-Service helps enhance TAMM with features including containerization, operational tools, and security scanning. Tencent Cloud is ready to tackle digital changes in Southeast Asia, specifically Thailand, by providing customizable solutions and data center investments. The platform’s ability to host services as mini programs aligns with the region’s digital acceleration. Tencent Cloud is an ideal digital partner for governments and large organizations looking for comprehensive and inclusive platforms.
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